Powerful Endpoint Protection with Powerful Layered Security and Easy Management
March 16, 2021

Powerful Endpoint Protection with Powerful Layered Security and Easy Management

Beat Kramer | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Bitdefender GravityZone

We are managing MSPs with thousands of corporate end customers, and are also using it in house. We give trainings and demos on it and sell support services with it.

Pros

  • Easy to deploy and manage.
  • Several layers of protection.
  • Valuable add on packages such as encryption, patch management and EDR.

Cons

  • Mobile Device Management is missing for cloud users.
  • Reports should be more flexible/self-creat[ing].
  • Executive summary should be able to be printed.
  • Tech support response is too slow.
  • No infections in the last six years have meant no down time.
  • Server security has helped to stay more productive.
  • Quick and easy deployment for new systems.
  • Easy interface requires less time of IT staff.
Detection of the others is more basic and less layered. Also, the lack of add-on modules, especially EDR, is a deal breaker. Most of all, the centralized management with a cloud console is lacking and therefore hardware is required.
The responses are good, but the turn around is way too slow. Sometimes it takes more than 24 hours for a response and in most cases they always ask for a support collector to be run. As mission critical as threat defense [is] in today's world, a more responsive support would be more desirable.

Do you think Bitdefender GravityZone delivers good value for the price?

Yes

Are you happy with Bitdefender GravityZone's feature set?

Yes

Did Bitdefender GravityZone live up to sales and marketing promises?

Yes

Did implementation of Bitdefender GravityZone go as expected?

Yes

Would you buy Bitdefender GravityZone again?

Yes

It is perfect for companies between 10-1000 seats. The lack of MDM makes it challenging in Enterprise environments where UEM is important. Also would it be nice to have a couple of RMM functionalities such as remote desktop and deployment of other software through it.

Bitdefender GravityZone Feature Ratings

Endpoint Security
8.4
Anti-Exploit Technology
9
Endpoint Detection and Response (EDR)
8
Centralized Management
9
Hybrid Deployment Support
7
Infection Remediation
9
Vulnerability Management
7
Malware Detection
10

Using Bitdefender GravityZone

ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • Deployment.
  • Patch Management.
  • Encryption Management.
  • Reporting.
  • Setup of Notifications.
  • Policy Inheritance.
The console is easy to use, but has grown to have a lot of functionality. The only challenge is that all functions (even disabled and not installed ones) are shown. It would be great if only the functions that are active would be visible.

Comments

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