50/50
July 27, 2022

50/50

Anonymous | TrustRadius Reviewer
Score 2 out of 10
Vetted Review
Verified User

Overall Satisfaction with Blackbaud Financial Edge NXT

Use it for an overall accounting system. The integration of the system and releases of new tools are less than adequate. We have to utilize both NXT and database view for several KEY modules. Blackbaud Financial Edge NXT has consistently pushed Blackbaud Financial Edge NXT yet does not have the aptitude to ensure the product is fully rolled out. This integration between modules has been going on for over 3 years. In my experience, Blackbaud Financial Edge NXT is also famous for shutting down functions or modules and forcing the customer to other options, and then in order for the customer to be able to retrieve such historical information, the customer has to pay for that information to be extracted - Blackbaud Financial Edge NXT is a very expensive product for the functionality and new advances it lacks, and likes to additionally bill customers frequently.

Pros

  • allows other companies (apps) to integrate) - Papersave

Cons

  • Roll out and fully integrate modules
  • stop charging for Blackbaud initiated required changes
  • full integration - internet based
  • significant cost to implement

Do you think Blackbaud Financial Edge NXT delivers good value for the price?

No

Are you happy with Blackbaud Financial Edge NXT's feature set?

No

Did Blackbaud Financial Edge NXT live up to sales and marketing promises?

No

Did implementation of Blackbaud Financial Edge NXT go as expected?

No

Would you buy Blackbaud Financial Edge NXT again?

No

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