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NXT Review
December 15, 2022

NXT Review

Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with Blackbaud Raiser's Edge NXT

  • To search donors for contact info.
  • To create lists for email blasts or invitation lists.

  • User friendly
  • Filters easily
  • More automations
  • More communications with other services
  • platform to manage alumni where I wont go over on my constituent cap
  • User friendly
  • Good customer service
  • Training
  • Time saved
I would like more training on the analytics, because I do not utilize this at this time.
  • Online Training
N/A

Do you think Blackbaud Raiser's Edge NXT delivers good value for the price?

Not sure

Are you happy with Blackbaud Raiser's Edge NXT's feature set?

Yes

Did Blackbaud Raiser's Edge NXT live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Blackbaud Raiser's Edge NXT go as expected?

I wasn't involved with the implementation phase

Would you buy Blackbaud Raiser's Edge NXT again?

Yes

For my job when running lists for invitations or searching for donor info, it is well suited. I do wish that there could be more automation between my other programs where specific actions trigger another action. I also cannot add many of my Alumni contacts into the database to manage because of the cap on constituents, there could be an improvement on this.