Such an efficient and user-friendly marketing tool
December 06, 2021

Such an efficient and user-friendly marketing tool

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Bloomreach Engagement

As [the] main CRM system, Bloomreach Engagement helps execute and analyze targeted campaigns for specific groups within our customer base. It helps the business continuously address its main KPIs related to [the] acquisition, retention, and reactivation of customers.
  • Campaign building
  • Segmentation
  • Analysis
  • Too difficult to say at this time
  • Increased Open Rate of campaigns
  • Increased CTR
  • Increased ROI
Bloomreach Engagement is more user-friendly, quicker to build [and] execute campaigns, and has the capability to get more granular with targeted campaigns.
It has been easy to transition to the Bloomreach Engagement platform with minimal training.
Not had to use it yet
Once the company data was migrated and the tool was ready to use for BAU activity, it was easy to get up and running immediately.

Do you think Bloomreach Commerce Experience Cloud delivers good value for the price?

Not sure

Are you happy with Bloomreach Commerce Experience Cloud's feature set?

Yes

Did Bloomreach Commerce Experience Cloud live up to sales and marketing promises?

Yes

Did implementation of Bloomreach Commerce Experience Cloud go as expected?

I wasn't involved with the implementation phase

Would you buy Bloomreach Commerce Experience Cloud again?

Yes

Targeted campaigns that require extensive segmentation of customers.