Such an efficient and user-friendly marketing tool
December 06, 2021
Such an efficient and user-friendly marketing tool
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Bloomreach Engagement
As [the] main CRM system, Bloomreach Engagement helps execute and analyze targeted campaigns for specific groups within our customer base. It helps the business continuously address its main KPIs related to [the] acquisition, retention, and reactivation of customers.
- Campaign building
- Segmentation
- Analysis
- Too difficult to say at this time
- Increased Open Rate of campaigns
- Increased CTR
- Increased ROI
Bloomreach Engagement is more user-friendly, quicker to build [and] execute campaigns, and has the capability to get more granular with targeted campaigns.
Once the company data was migrated and the tool was ready to use for BAU activity, it was easy to get up and running immediately.
Do you think Bloomreach Commerce Experience Cloud delivers good value for the price?
Not sure
Are you happy with Bloomreach Commerce Experience Cloud's feature set?
Yes
Did Bloomreach Commerce Experience Cloud live up to sales and marketing promises?
Yes
Did implementation of Bloomreach Commerce Experience Cloud go as expected?
I wasn't involved with the implementation phase
Would you buy Bloomreach Commerce Experience Cloud again?
Yes