Overall Satisfaction with BlueJeans Events (formerly Primetime)
BlueJeans is used across WGU for a plethora of reasons. From student to staff, with staff creating the meetings. I would imagine our Enrollment and Course Mentoring would use this project the most, since those groups can reach across the United States. The problem that other departments face is that they seek something they are more familiar with. Our company as a whole is pushing towards Microsoft Teams.
- In many instances we have used BlueJeans Events for a monthly Town Hall. It has served 4,000 attendees at a time with only a small percentage of issues.
- BlueJeans has done well with moderation controls. A moderator has the power to change the meeting as seen fit for the needs of the meeting with recording, booting attendees, approving Q&A, locking meetings, and more.
- BlueJeans also does well with Administration. We have the ability to change SSO certificates at will, push permissions to users at a large rate, and step into live meetings to assist on demand.
- Many people don't yet prefer BlueJeans in our company due to the lack of breakout rooms, PPT uploads, and the requirement to upload videos to play them.
- Using the SSO login doesn't give me the control of manually provisioning accounts. I have to call their customer support line if there is an issue with SAML provisioning.
- The service charges for events in customer hours watched. This racked up a large bill as the company scaled.
- The amount of travel for meetings has increased overall.
- Communication from executive to general staff has increased.
- An overall decrease in phone usage for meetings (about 2-3% less)
BlueJeans is a great competitor for these other UC platforms. Zoom still carries favor within some of our depts, however.
As Skype for Business is phasing out, many people have chosen to work with BlueJeans. We are looking into Microsoft Teams as well.
Cisco WebEx favored well with Cisco hardware, but we enjoyed the many conferencing solutions that BlueJeans was compatible with as well.
As Skype for Business is phasing out, many people have chosen to work with BlueJeans. We are looking into Microsoft Teams as well.
Cisco WebEx favored well with Cisco hardware, but we enjoyed the many conferencing solutions that BlueJeans was compatible with as well.