Why I use BlueJeans instead of Zoom
August 19, 2020

Why I use BlueJeans instead of Zoom

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with BlueJeans

We've started to use BlueJeans for the leadership meetings across the whole organization in North and South America, and then, since the pandemic broke out, we are now using BlueJeans as a platform to provide spiritual and educational service for the people with developmental disabilities. Right now, our Atlanta, GA, and Charlotte, NC branch are using it the most.

Breakout session is the one we had a problem with and we're not using it anymore because of that reason.
I wish an administrator could monitor all breakout sessions at once instead of joining each small group to see if they are doing OK and coming back out to join another room to see their activity. And some times, the system won't break out individuals so they have to log out and log back in to join the breakout session. It normally takes a couple of minutes, and if that person is the leader, that room just becomes chaotic since the member of that room is a person with a developmental disability.

I wish I could see all the faces at once while playing the video. I use dual screen monitors to overlook everyone, and for me to see people's activity, I have to mute currently viewing videos for others to show up and that's inconvenient.

Another problem is that when the video is playing, it sometimes breaks up. It might be because of the bandwidth or networking issues, but I wish there was less problem with this. I also wish that YouTube streaming could be shared via BlueJeans as well.


  • Customer service
  • Technical updates and upgrades
  • Bright future
  • The video sharing feature could be smoother.
  • Break out session to be viewed by administrator without joining each room.
  • See video and all people via multiple monitors. It's better to see the video in one monitor and people's activity on the other monitors.
  • For the open room without password, it would be best if I can just send a link to someone and all they need to do is click and it automatically joins with whatever feature they have with their smart devices or their computer. For people with developmental disability, it's not easy to join at this time.
  • It led to more face to face conversations.
  • More productive meetings.
  • Money saved on travel.
  • Zoom
I selected BlueJeans because I had previous experience with BlueJeans in college. Also, Zoom's video-sharing does not allow me to upload and share higher quality video and audio with participants.
It's well suited for most cases, including corporate meetings and education.

BlueJeans Meetings (discontinued) Feature Ratings

High quality audio
7
High quality video
7
Low bandwidth requirements
8
Mobile support
8
Desktop sharing
9
Whiteboards
9
Calendar integration
8
Meeting initiation
8
Record meetings / events
8
Slideshows
8
Live chat
8
Audience polling
8
Q&A
8
User authentication
8
Participant roles & permissions
8
Confidential attendee list
8