Overall Satisfaction with Bomgar
We use Bomgar across our entire department. It has helped us to successfully remotely support users across various locations. The appliance is always ready to go and it works extremely well on all platforms. Over the 5+ years that we have had the product we have not experienced any downtime. Also we use it heavily to remotely access all of our virtual servers.
- Just works
- Appliance makes it so you don't have to worry about it
- Updates are easy to apply
- Easy access to Ctrl-Alt-Del functionality on an iPad
- Increased efficieny
- Better services to our customers/employees