Brightpearl, saving money and time and using that to grow your business
March 23, 2016

Brightpearl, saving money and time and using that to grow your business

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Brightpearl

It was in the very early stages of the Brighpearl eBay integration, the staff worked with me on the learning curve with excellent training and videos etc. It took me seven weeks on my own to implement but nowadays it's a lot faster.
Support is fast to answer and usually problems are fixed quite soon. On the more complicated problems which are product/account specific I have been assigned a more senior member of staff and things are going very well.
I use Brightpearl to manage my sales and those of my eBay clients I manage and fulfill. I also have a clients who use it and I support them in their use and set up products etc., for them. I also use it for my consultancy & services invoicing. It streamlines marketplaces and manages stock across them all seamlessly.
  • Manages stock across all platforms making sure if I sell on one platform it reduces inventory on all marketplaces.
  • Uploading stock inventory via .csv and easily sending them out to eBay.
  • Manages despatch operation adding tracking numbers automatically into eBay, especially useful after the eBay UK changes on late delivery defects.
  • I'd like to use set up product status differently for each added company rather than the same across the board
  • I tell my clients to add up all the time they spend doing certain tasks and how long this will take them in hours during a month. These hours I multiply by minimum wage and when they see the value in man hours it's simple to realise how much of a positive ROI it is. Equally, this time saved is now spent growing the business not being dragged down by the day to day mundane stuff.
Fast to list using the data upload via csv feature, less business fire fighting more business growth, saves mega time and money. Easily see what status a sale is at using statuses so it is set to phone order, factory processing, on hold etc.