Brightpearl by Sage is great!
March 28, 2024
Brightpearl by Sage is great!
Score 10 out of 10
Vetted Review
Verified User
Software Version
Brightpearl
Overall Satisfaction with Brightpearl by Sage
We changed to Brightpearl by Sage mainly for the automation and ease of use. The direct API integrations with Shopify Plus are great. We have 10 stores and sell on various marketplaces. Brightpearl by Sage has made all our workflows more efficient; freeing up time for tasks previously put aside.
- The Training is very in-depth.
- The set up is easy.
- James and the team are great.
- The product upload isn't very user friendly. The deletion of options if not all options are listed, for example.
- Why the products, suppliers, customers etc unique identifiers are email addresses and names and not SKU's or Account numbers makes everything more difficult, especially when uploading data.
- Category mapping using an import is a nightmare. Only being able to do 1 category at a time is pretty ridiculous for such a complex system.
- Looks good so far. We haven't used it for long but all is progressing well.
- Time has been freed in all departments.
Do you think Brightpearl by Sage delivers good value for the price?
Yes
Are you happy with Brightpearl by Sage's feature set?
Yes
Did Brightpearl by Sage live up to sales and marketing promises?
Yes
Did implementation of Brightpearl by Sage go as expected?
Yes
Would you buy Brightpearl by Sage again?
Yes