Overall Satisfaction with CallTrackingMetrics
I use CallTrackingMetrics within our organization to accurately audit and report on our client's calls for each month. This software helps us easily sort through all the calls and accurately label them with whatever criteria we're looking for. I use this software monthly, and it helps make my job much more easier.
- Sorting calls
- Filtering calls
- Displaying important call information
- Automatically saving filters
- Speed
- Overall accessibility
- Time out issues
- Filtering
- Sorting
- Tags
- Sources labels
- It speeds up our auditing process
- It is cheaper compared to competitors
- It has made the auditing process more enjoyable
Do you think CallTrackingMetrics delivers good value for the price?
Yes
Are you happy with CallTrackingMetrics's feature set?
Yes
Did CallTrackingMetrics live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of CallTrackingMetrics go as expected?
I wasn't involved with the implementation phase
Would you buy CallTrackingMetrics again?
Yes