Overall Satisfaction with Carbonite Server Backup
We use Carbonite Server Backup to back up our digital information across the whole company to the cloud. This backup is on daily basis to secure data from potential hardware failure due to natural or manmade incidents. The three backup protocols can be optimized for most the efficient and least cost plan.
- Carbonite's technical support is very helpful. We received great support in a couple incidents, including backup plan configuration.
- Backup setting can be customized to meet business needs, i.e., specifying folders or type of files for backup.
- Data restore procedure is easy. Accidently deleted a file in a local server and it was easily identified in the cloud and restored to the server.
- To me, Carbonite is only for server data backup. I was hoping for a cloud based database backend server or share folder, but I guess that's not what Carbonite is meant to be.
- An administrator user should be able to manage files in their account at the Carbonite website.
- It did save our data in at least two incidents. The restore procedure was easy.
- It helped pass several business audits.
Carbonite sever backup is easy to set up and configure. Cost per byte is reasonable.