Great Value and Great Service
August 04, 2023

Great Value and Great Service

Jason Johnson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with CCH® SureTax®

I use SureTax to assist with the proper tax collection for telecom service we provide.

Pros

  • Communications Tax
  • Tax Payment
  • Communication Tax Compliance

Cons

  • None
  • The monthly costs is much less than having to have an internal person handle the taxes.
  • They have kept me apprised on any changes and forms that have to be completed.

Do you think CCH® SureTax® delivers good value for the price?

Yes

Are you happy with CCH® SureTax®'s feature set?

Yes

Did CCH® SureTax® live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of CCH® SureTax® go as expected?

Yes

Would you buy CCH® SureTax® again?

Yes

Telecommunications tax is a very complex issue. It almost requires a PHD in federal, state, and local taxes just to properly collect and pay. It is a nightmare for MSPs (Managed Service Providers) to understand and properly collect and them pay all the different taxing authorities. They have helped us tremendously.

CCH® SureTax® Feature Ratings

Sales and Use Taxes
10
Energy and Fuel Taxes
Not Rated
Geolocation for Tax Assessment
Not Rated
3rd-Party Software Integrations
Not Rated
Tax Data Reporting
10
Compliance Administration Management
10
Tax Exemption Processing
Not Rated
Tax Document Management
10
Complex Tax Scenario Management
Not Rated

Comments

More Reviews of CCH® SureTax®