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Great Value and Great Service
August 04, 2023

Great Value and Great Service

Jason Johnson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with CCH® SureTax®

I use SureTax to assist with the proper tax collection for telecom service we provide.
  • Communications Tax
  • Tax Payment
  • Communication Tax Compliance
  • None
  • The monthly costs is much less than having to have an internal person handle the taxes.
  • They have kept me apprised on any changes and forms that have to be completed.
None

Do you think CCH® SureTax® delivers good value for the price?

Yes

Are you happy with CCH® SureTax®'s feature set?

Yes

Did CCH® SureTax® live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of CCH® SureTax® go as expected?

Yes

Would you buy CCH® SureTax® again?

Yes

Telecommunications tax is a very complex issue. It almost requires a PHD in federal, state, and local taxes just to properly collect and pay. It is a nightmare for MSPs (Managed Service Providers) to understand and properly collect and them pay all the different taxing authorities. They have helped us tremendously.

CCH® SureTax® Feature Ratings

Type of tax
10.0
Sales and Use Taxes
10
Energy and Fuel Taxes
Not Rated
Tax Reporting & Compliance
10.0
Geolocation for Tax Assessment
Not Rated
3rd-Party Software Integrations
Not Rated
Tax Data Reporting
10
Compliance Administration Management
10
Tax Exemption Processing
Not Rated
Tax Document Management
10
Complex Tax Scenario Management
Not Rated