Overall Satisfaction with Ceridian Dayforce
in our company, we use Ceridian Dayforce from pre-hire to paying employees. Throughout our whole company, every employee uses Dayforce for their everyday needs and our managers use it to keep track of employees' time.
- Time off request - We used to do this on paper and now it is all online.
- Direct deposit changes- It is very easy for employees to go in and make their own needed changes.
- Entitlements- We have still have an issue getting time to show up correctly for new hires.
- Customer support - Have noticed that with the support portal, it can take a while for us to get a reply to support question. It always comes back that it is a special project and that Ceridian wants us to spend more money on it via Professional Services.
- Negative - Every little thing requires a project to correct a problem that was made during implementation. This is a big cost to the company.
Easy to run reports for any compliance issue that may have come up.
Ceridian Dayforce lets us use less paper and we don't need to use third parties.