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Still one of the most modern HRIS platforms available on the market, and getting better each day!
Updated October 04, 2023

Still one of the most modern HRIS platforms available on the market, and getting better each day!

Donald Ormsby, SHRM-CP | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Ceridian Dayforce

We use Ceridian Dayforce as our primary HRIS, including as our Recruiting ATS, Performance and for Benefits. It is user-friendly and intuitive. It allows for a high degree of customization to fit our complex needs. I love how it integrates with the Microsoft Office platform and the variety of API connections we can use to feed to our other systems. I have been impressed with their recent enhancements and excited about the additional features which they have teased as coming soon.
  • End-user experience
  • Security Controls
  • Customization
  • Easy of integrations
  • Most custom work results in additional fees
  • Mobile look and feel, feels old.
  • Not sure if we can tell or track
I think it does a very good job. I remember how quickly the Canadian and UK holiday was added when the Queen recently passed. I was impressed.
We are made up of a nearly Exempt-exclusive workforce, so scheduling is not really an issue for us.
I have been very pleased. Very comprehensive and intuitive suite. It does get expensive to have everything, but I love how each works with the other.

Do you think Dayforce delivers good value for the price?

Yes

Are you happy with Dayforce's feature set?

Yes

Did Dayforce live up to sales and marketing promises?

Yes

Did implementation of Dayforce go as expected?

I wasn't involved with the implementation phase

Would you buy Dayforce again?

Yes

The intersection performance, development, and compensation is wonderful. It is very comprehensive and every module works seamlessly with one another. Very intuitive reporting and reliable. I don't have to worry about potentially missing the lastest states updated labor or tax laws & compliance, because they have already addressed it. Love the Microsoft interface.

Dayforce Feature Ratings

8.1
Employee demographic data
7
Employment history
10
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
9
Organizational charting
5
Organization and location management
8
Compliance data (COBRA, OSHA, etc.)
8
10.0
Pay calculation
Not Rated
Support for external payroll vendors
Not Rated
Off-cycle/On-Demand payment
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
10
Salary revision and increment management
Not Rated
Reimbursement management
Not Rated
9.7
Approval workflow
10
Balance details
10
Annual carry-forward and encashment
9
9.3
View and generate pay and benefit information
10
Update personal information
10
View job history
10
View company policy documentation
7
Asset Management ()
Not Rated
7.3
Report builder
10
Pre-built reports
8
Ability to combine HR data with external data
4
Integration with other HR capabilities ()
Not Rated
9.8
Performance plans
9
Performance improvement plans
10
Review status tracking
10
Review reminders
10
Multiple review frequency
10
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
8.5
New hire portal
8
Manager tracking tools
9
8.0
Corporate goal setting
9
Individual goal setting
9
Line-of sight-visibility
8
Performance tracking
6
8.4
Job Requisition Management
8
Company Website Posting
8
Publish to Social Media
8
Job Search Site Posting
8
Duplicate Candidate Prevention
9
Applicant Tracking
9
Notifications and Alerts
9

Using Ceridian Dayforce

775 - IT, Accounting, Administration, Marketing and our core teams.
3 - HR Operations, including an HRIS Analyst and HR Coordinator. XML, SQL and a passion for ongoing training and development.
  • Payroll processing
  • Benefits Administration
  • Recruiting
  • Performance Management
  • Training
  • COVID-19 and vaccination management
  • Reporting on Lobbying activities
  • Onboarding remote workforce
  • Development
  • Engagement
  • Succession planning
We just did. 🙂

Evaluating Ceridian Dayforce HCM and Competitors

Yes - ADP. It was good for Payroll, but not so much for HR activities.
  • Cloud Solutions
  • Integration with Other Systems
  • Ease of Use
It needed to integrate with Microsoft and Okta from an OT perspective, while having strong management of Project codes.
U/X and global capabilities.

Ceridian Dayforce HCM Support

Sometimes it takes a little longer than I expected to be assigned and sometimes it's more expensive than preferred.
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Support understands my problem
None
Yes, VAS and block of hours for Boost as well as report creation.
Yes, when I (a non-payroll user) called to better understand tax fallouts and the charges on our bill.