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Dayforce: Great product but has its limitations.
January 11, 2024

Dayforce: Great product but has its limitations.

Andrew Kawada | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Ceridian Dayforce

Our organization uses Dayforce for the following functions:
HCM, WFM, Payroll, Performance, Compensation, Succession and all HR data reporting.
  • Functionality is very scalable and robust
  • User interface is clean and straightforward to use
  • Mobile app is very useful
  • The system appears to be have some shortfall like with Meal waivers and icons on the timesheet
  • Implementation team sometime make errors in our configuration, causing processes to not work as intended
  • dependent upon who get in Customer Support, the guidance and information provided may not be 100% accurate
  • overall has improved business efficiency
  • initial anticipated cost savings through increase productivity though still remains to be seen
  • Dayforce will nickle and dime you for anything that neededs to be tweaked after initial implementation... Always pushing changes to VAS
Dayforce has made legal reporting a much simpler process.
It has had a positive impact on improving data analytics and reporting. Our entire compensation cycle is now automated.

Do you think Dayforce delivers good value for the price?

Not sure

Are you happy with Dayforce's feature set?

Yes

Did Dayforce live up to sales and marketing promises?

Yes

Did implementation of Dayforce go as expected?

No

Would you buy Dayforce again?

Yes

Very robust with WFM and payroll.

Dayforce Feature Ratings

7.1
Employee demographic data
8
Employment history
8
Job profiles and administration
8
Workflow for transfers, promotions, pay raises, etc.
8
Organizational charting
5
Organization and location management
7
Compliance data (COBRA, OSHA, etc.)
6
8.4
Pay calculation
9
Support for external payroll vendors
Not Rated
Off-cycle/On-Demand payment
9
Benefit plan administration
8
Direct deposit files
8
Salary revision and increment management
8
Reimbursement management
Not Rated
Not Rated
Approval workflow
Not Rated
Balance details
Not Rated
Annual carry-forward and encashment
Not Rated
6.3
View and generate pay and benefit information
8
Update personal information
7
View job history
7
View company policy documentation
3
Employee recognition
Not Rated
Not Rated
Tracking of all physical assets
Not Rated
4.3
Report builder
3
Pre-built reports
4
Ability to combine HR data with external data
6
Integration with other HR capabilities ()
Not Rated
7.0
Performance plans
7
Performance improvement plans
7
Review status tracking
7
Review reminders
7
Multiple review frequency
7
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
5.0
New hire portal
5
Manager tracking tools
5
7.3
Corporate goal setting
8
Individual goal setting
7
Line-of sight-visibility
7
Performance tracking
7
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated

Using Ceridian Dayforce

4000 - HR, Operations, Finance and Accounting
  • WFM
  • Payroll
  • HCM
  • Benefit
  • Compensation

Evaluating Ceridian Dayforce and Competitors

Yes - Dominion Systems.
Dominion was unable to handle the complexity of our business (size) and was inadequate for data analysis and reporting.

It was basically a gloried payroll system attempting to do HRIS functions.
  • Cloud Solutions
  • Scalability
  • Integration with Other Systems
  • Ease of Use
Would not change a thing.

Ceridian Dayforce Support

Depending on who you deal with, you may have someone who is extremely knowledgeable or someone who really doesnt have a grasp of your issue.
ProsCons
Quick Resolution
Problems get solved
Kept well informed
Immediate help available
Quick Initial Response
Less knowledgeable
Escalation required