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It all came down to the old guys' lack of tech savvy
September 27, 2022

It all came down to the old guys' lack of tech savvy

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Certa

We were looking for an easy way to manage tasks, contracts and jobs--overall project management. We wanted a program that would keep all parties in the loop of a project with the click of a few buttons. We did some research on a few programs and Certa was one of the programs we looked into. We knew Certa could do a great job at helping our company get organized from start to finish of a project, that's why we took a closer look into using it.
  • It made it easy to onboard suppliers
  • Internal and external team communication
  • Fully customizable
  • Because it is fully customizable, we felt like there were too many options. Having more of a basic template for like-minded industries would be helpful.
  • Maneuvering around the app was not as easy as I'd hoped. We have several employees that aren't tech savvy, and it was hard getting them to use the app.
  • Dashboard
  • Vendor directory
  • The workflow and getting the right people on the next step of the project
  • The contract software was great. We were spending money each month to have certified contracts signed and drawn up. Certa did a great job at including this feature, saving money overall.
  • Once all documents and contacts are inputted, so much time and effort would be saved. We would no longer need to call, email or follow up with each other to verify that tasks were completed.
We actually ended up picking JobNimbus over Certa only because we had employees that were already familier with JN and felt comfortable navigating and assisting other coworkers. It came down to JN and Certa and that was the only reason we didn't go with Certa. They were very comparable, but the few employees that are not tech savvy were having difficulties navigating Certa. I would not be opposed to using Certa in the future or recommending it to other companies.

Do you think Certa delivers good value for the price?

Yes

Are you happy with Certa's feature set?

Yes

Did Certa live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Certa go as expected?

I wasn't involved with the implementation phase

Would you buy Certa again?

Yes

Our brief experience with Certa was great overall. We liked the many options it provided, and saw how easily it could help manage our company's needs. However, the app was not as intuitive to work our way through, especially for those in our company that are not tech savvy. The onboarding function was what I was most excited about while using it. The dashboard made it super easy to see the overview of a project and know the next steps that need to be taken, and help get everyone on the same page without having to send emails, calls or texts to give updates. However, when deciding whether to continue with Certa or go a different route, the choice was hard, but he had enough employees struggling and unsure on the app that made the end decision.