Highly recommend, they deliver what it says on the tin. Also great support from AM and tech!
Updated March 26, 2024

Highly recommend, they deliver what it says on the tin. Also great support from AM and tech!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Checkout.com

Checkout.com are one of our payment providers, we process payments and process chargebacks in our ecommerce environment. Checkout.com offer multiple alternate payment methods to our ever-expanding global business. Checkout.com work with us allowing our fraud engine to determine stronger customer authentication.

Pros

  • Account manage
  • IT Support
  • Communication

Cons

  • Checkout.com can sometimes be a little over confident when we have had an issue, and this has delayed fixing the problem
  • We have had positive results with our acceptance rates since using checkout.com
  • I believe we will be able to utilize checkout.coms international market for the growth we are expecting in Europe
I have never had an issue with contact from checkout.com and always felt we have had adequate support from our account manager.
We have a multi payment service set up and checkout.com offers us multiple alternate payment methods and achieves a really competitive acceptance rate. Plus checkout.com has very competitive rates. Our account manager is second to none, extremely knowledgeable and helpful, always quick to respond and assist us in all of our journeys. Checkout.com go above and beyond to ensure we have the best experience and achieve our goals.

Do you think Checkout.com delivers good value for the price?

Yes

Are you happy with Checkout.com's feature set?

Yes

Did Checkout.com live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Checkout.com go as expected?

Yes

Would you buy Checkout.com again?

Yes

We have found since we started using Checkout.com we have a very good conversion rate and i also find if we have an issue checkout.con have been good communicators, however I have found that when we did have an issue, checkout.com were adamant the issue wasnt with them, but it turns out it was, so we cant be over confident when it comes to bugs etc

Checkout.com Feature Ratings

Payment Gateways
10.0
API or SDK
10
Billing and Invoicing Support
10
Global Support
10
Payment Form Acceptance
10

Using Checkout.com

17 - Payments and fraud

Comments

More Reviews of Checkout.com

  1. Home
  2. Payment Gateway Software
  3. Checkout.com Reviews
  4. User Review of Checkout.com