Great tool for coaching and developing
May 22, 2020
Great tool for coaching and developing
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Chorus.ai
- Call Review
- Coaching & Skill Development
- New Hire Onboarding
- Handoffs & Collaboration / Knowledge Sharing
- Stats regarding voice percentages
- Notifications to review team
- Transcripts in Spanish and Portuguese
- Better Mobile App
- Reduced ramp time
- Qualify results
I haven't used another tool with similar capabilities. In the past, we have great tools to reach customers, for research, etc., but never to help with the coaching and development.
I haven't talked to the customer support team.