Chorus.AI Review
January 31, 2022

Chorus.AI Review

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Chorus.ai

  • Call Review
  • Coaching & Skill Development
  • New Hire Onboarding
We are using this across the sales organization to record calls for coaching, training, and revisiting past conversations as the sales cycle progresses.
  • Recording quality
  • AI to identify steps
  • Better text transcription
  • Reduce ramp time
  • Improved sales performance
Have not leveraged such.
Have only used Chorus.ai
We have been using this for all new reps for onboarding. The positive impact we have seen is ramp time has been reduced by 20% due to the ability to provide concrete coaching and feedback and allow reps to learn on their offline time.
Have not needed support.

Do you think Chorus.ai delivers good value for the price?

Yes

Are you happy with Chorus.ai's feature set?

Yes

Did Chorus.ai live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Chorus.ai go as expected?

I wasn't involved with the implementation phase

Would you buy Chorus.ai again?

Yes

This is best used for coaching and individual call review. We have used it for our onboarding reps, and every new rep indicates that they love using it.