Cisco Webex Teams works for me!
Updated October 06, 2020

Cisco Webex Teams works for me!

Alvaro Aguilar | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Cisco Webex Teams

  1. Esta herramienta es buenisima, recientemente adquirida por la institucion, la cual reemplazo a microsoft teams, slack, sametime de IBM Lotus notes. Es muy util ya que integra call, board, chat, se conecta al call manager de la empresa, es muy integral.
  2. Ayuda a eliminar costos de traslados para reuniones presenciales, permitiendo tener reuniones ren modalidad remotas muy interactivas, usando nuestras camaras de nuestros ordenadores, telefonos celulares, codecs en nuestras salas de reuniones, por lo que adicional al ahorro economico, el usuario se siente muy conectado ya que puede usar diferentes dispositivos para establecer comunicacion.
  3. Adicionalmente, nuestra configuracion permite conectarnos con equipos de telepresencia de otros clientes en todas partes del mundo, eso es sorprendente.

  1. This tool is very good, recently acquired by organization, which replaced Microsoft Teams, Slack, and IBM Lotus notes. It is very useful since it integrates call, board, chat, connects to the company's call manager, is very integral.

  2. It helps to eliminate costs of transfers for face-to-face meetings, allowing to have very interactive remote meetings, using our cameras of our computers, cell phones, and codecs in our meeting rooms, so in addition to economic savings, the user feels very connected since you can use different devices to establish communication.

  3. Additionally, our configuration allows us to connect with the telepresence equipment of other clients in all parts of the world, that is surprising.

  4. This tool is being used by the entire company, GBM is a regional company in Central America and the Caribbean, we have between one thousand and one thousand five hundred employees, and we are all very happy with the change. It has had a lot of acceptance for both internal collaborators and our clients, since GBM is a service company, we can highlight that the clients we have offered the tool show a lot of openness and interest in cisco webex teams.

  5. Esta herramienta esta siendo usado por toda la compañia, GBM es una empresa regional en centro america y el caribe, laboramos entre mil y mil quinientos empleados, y todos estamos muy contentos con el cambio. Ha tenido mucha aceptacion tanto para los colaboradores internos como nuestros clientes, ya que GBM es un empresa de servicios, podemos destacar que a los clientes a quienes le hemos ofrecido la herramienta muestran mucha apertura e interes en cisco webex teams.



  • Integracion // Integration
  • Buen manejo de contenido // Good content management
  • Posibilidad de conectarse con call manager y sesiones externas a tu institucion // Ability to connect using a call manager and to conferences outside your organization
  • al llamar, se abre un space para unir personas a la llamada, pero en algunos casos temina el call y no puedes dejar el space // When you call, Cisco Webex Teams creates a space where people on the call can communicate. However, sometimes when we end the calls, we cannot actually "leave" the space.
  • Reduce costos de transporte // Reduces travel costs
No he tenido experiencia de soporte aun, me encantaria tener un contacto tecnico a quien hacerle consultas frecuentes

I haven't had experience with Cisco Webex Teams support, but I would love to have a go-to technical support contact whom we can contact frequently
ha sido adoptado por todos los usuarios finales de la compañoa, al rededor de mil o mil quinientos empleados.

It has been adopted by all end users at our company, to the peripherals of about 1000 to 1500 employees
  • Cisco call manager
Hasta el momento integrado con las camaras codex SX680, SX620, mas usuarios finales y Cisco telepresencia. no ha sido dificil desde la perspectiva del usuario final

Since we've integrated with the camera codeces SX689, SX620, we've added more end users to the Cisco telepresence system. It wasn't difficult to do form an end user perspective.
  • Cisco Application Centric Infrastructure (Cisco ACI)
Se requeria algo mas integral y webex teams lo consigue

We needed something easier to use and Webex Teams fit the bill
Well suited: Business Meetings

Less appropriate: 0

Cisco Webex Experience

cisco webex teams came to solve communication problems about shared content, now it is more agile, more collaborative and you also keep a record
it is connected to cisco unified collaborations manager and I have been benefited because in times of pandemic I can centralize my calls
it works very well, I would only add larger, more intuitive buttons in the computer application