Item: ClickUp
Rating: 10
Author: Thomas Clifford

Use Cases and Deployment Scope

We use ClickUp for all our project and task management, as well as as a knowledge base. It has also been adopted for monitoring and updating our OKR framework and several other use cases, including flow charts and holiday request forms and workflows. It is great to be able to serve all of these within one product, as things can very easily be interlinked.

Pros and Cons

Task management.
Gantt charts.
Knowledge base.

Flow chart builder.
Platform stability.
Some integrations do not work as well as they could.

Most Important Features

Task management.
Docs
Forms

Return on Investment

Clarity on completion.

Alternatives Considered

Trello

I prefer ClickUp as it is more fully-featured, and still covers all the same use cases as Trello. Trello would be better for someone who didn't need much functionality, as this would keep things simple.

Key Insights

Do you think ClickUp delivers good value for the price?

Yes

Are you happy with ClickUp's feature set?

Yes

Did ClickUp live up to sales and marketing promises?

Yes

Did implementation of ClickUp go as expected?

Yes

Would you buy ClickUp again?

Yes

Likelihood to Recommend

ClickUp is very well suited for task and project management, with many ways to assign and track work - time estimation, time logging, assigning to multiple people, subtasks for breaking down larger goals, due dates, etc. It also provides several ways to view these data, from a Trello-like board to list views, Gantt charts, and even mind maps.

ClickUp is surprisingly close to being "one app to replace them all" as it promises.

Overall Satisfaction with ClickUp