Quick review of ClickUp and what I like about it.
February 07, 2023

Quick review of ClickUp and what I like about it.

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with ClickUp

We use the tool to manage projects and work flow. We track multiple projects, time on a project and a number of other items to help us identify where projects are and how they pass to various teams. We have also added a helpdesk into the system so ClickUp is managing our tickets as they come in.
  • Project Management
  • Notifications
  • Goal setting
  • Helpdesk
  • Whiteboard
  • Load times - with lots of data refreshes are very slow.
  • It cut our help desk response and resolution time in half
  • Helped us understand where our time was going
  • Provided helpful metrics that employees use on individuals
We know were we are in the development process which is very helpful to my team. Being able to access the system and get instant updates on projects without having to meet with the project owner has been helpful and it has reduced the number of informational meetings. It has also allowed the team and the organization to better understand what is on each others plate so we know when we need to go in and provide some support or reallocate tasjs.
Greatly. As we get better at using the system we are finding ways that we can automate some tasks and reduce the amount of typing as much of our communication can be done with a simple template. We have also been able to keep key documents in ClickUp so that everyone has the most current version of the document.
I think it is simpler and allows the team to more effectively use the tool. Because much of what we need is integrated we store a lot of things in ClickUp. We like the storage capacity for our resources. I don't have to design individual pages or databases like in Notion and common things can easily be duplicated for the next project.

Do you think ClickUp delivers good value for the price?

Yes

Are you happy with ClickUp's feature set?

Yes

Did ClickUp live up to sales and marketing promises?

Yes

Did implementation of ClickUp go as expected?

Yes

Would you buy ClickUp again?

Yes

  • Tracking Projects
  • Tracking Time
  • Keeping up with deadlines
  • Planning out time line.

ClickUp Feature Ratings

Task Management
9
Resource Management
8
Gantt Charts
6
Scheduling
6
Workflow Automation
6
Team Collaboration
9
Support for Agile Methodology
8
Support for Waterfall Methodology
7
Document Management
10
Email integration
5
Mobile Access
10
Timesheet Tracking
9
Project & financial reporting
8