ConnectWise Control Saves us $$$$
February 12, 2018

ConnectWise Control Saves us $$$$

Marco Gonzalez | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with ConnectWise Control (formerly ScreenConnect)

We utilize ConnectWise Control (CC) to help manage access to local and remote systems. CC helps maximize our efficiency by allowing immediate remediation of user problems. CC is used for training, tech support, and management.
  • Value from a one to many connectivity solution.
  • Simplified access to remote systems.
  • Mobile capabilities increase efficiency.
  • Value based pricing on a many to many connectivity implemention.
  • Remote system monitoring and notifications.
  • Easier systems segregation.
  • Saves thousands when we switched from LogMeIn.
  • Huge time saver for tech support and trainers.
  • End users elated with immediate response capabilities.
We used LogMeIn. This was a good tool but very expensive for our utilization.
Value compared to LogMeIn is incredible.

ConnectWise ScreenConnect Feature Ratings

Screen sharing
10
File transfer
10
Instant message
10
Access to sleeping/powered-off computers
10
Over-the-Internet remote session
10
Initiate remote control from mobile
10
Remote management of servers & workstations
10
Centralized management dashboard
10
Annotations
10
Multi-platform remote control
10