Great but could improve
September 29, 2023

Great but could improve

Samantha Jackson | TrustRadius Reviewer
Score 4 out of 10
Vetted Review
Verified User

Software Version

Email Plus

Overall Satisfaction with Constant Contact

Constant Contact helps us send emails to our large contact list and organize those contacts. This helps with segmenting emails
  • segmenting
  • organizing
  • creating
  • analytics
  • load times
  • getting logged out
  • drag and drop upload
  • communicating to customers
  • social media planning
  • sales and conversions

Do you think Constant Contact delivers good value for the price?

Not sure

Are you happy with Constant Contact's feature set?

Yes

Did Constant Contact live up to sales and marketing promises?

Yes

Did implementation of Constant Contact go as expected?

Yes

Would you buy Constant Contact again?

Yes

Constant Contact is great for sending informative emails with lots of different forms of media within the email. It is less suited for creating Instagram content. However, it is great for planning content ahead of time. I personally believe the analytics could be better and more thorough, which would make it a great platform for gathering insights as well. I also don't like the fact that it has slow loading speeds and short log out times for sitting idle. I've been logged out before after creating an entire email and lost all my work.

Constant Contact Feature Ratings

WYSIWYG email editor
6
Dynamic content
Not Rated
Landing pages
Not Rated
A/B testing
Not Rated
Email deliverability reporting
7
List management
7
Triggered drip sequences
Not Rated
Standard reports
3
Spelling and Grammar Check
7
Email Previews
7