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Cvent fulfills all my planning needs!
July 31, 2021

Cvent fulfills all my planning needs!

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Cvent Event Management

It is being used my certain departments (that are dedicated to client accounts) as needed. It addresses problems will centralizing and collecting data around meetings, contracting, and spend.
  • Meeting requests: This is very customizable and we can build it to collect any data needed.
  • Registration: It allows us to collect anything from basic sign-up to elaborate registrations.
  • Reporting: We can provide much needed data to our clients.
  • Reporting: The new reports lack the ability for enough customization.
  • Glitches: Like anything, the system does sometimes glitch.
  • Customer Service: I've never had a great experience with my reps or calling in for assistance to customer service.
  • Meeting request form
  • Registration
  • Supplier network

Do you think Cvent Event Management delivers good value for the price?

Not sure

Are you happy with Cvent Event Management's feature set?

Yes

Did Cvent Event Management live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Cvent Event Management go as expected?

I wasn't involved with the implementation phase

Would you buy Cvent Event Management again?

Yes

For the most part, I think Cvent is still the best product on the market. However, they are lacking in customer service with reps and when calling in for support. I think there are some areas that are glitchy that could be corrected.