Ideal for all venues.
August 03, 2020

Ideal for all venues.

Claire Ziecina | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Cvent Lead Scoring

My organization uses Cvent Event Management as a portal to both promote our hotel and its event space as well as to communicate with event planners and assist them in booking. It is great for both big and small events and gatherings. Great system for our sales department to be utilizing.

Pros

  • Customer service is top notch!
  • Extremely customizable.
  • Registration.
  • Allowed planners to discover locations they may not have otherwise found.

Cons

  • Streamlining all of the click-through that needs to be done.
  • The reporting aspect.
  • Cost for upgrades.
  • OnArrival and onsite check in.
  • Other event product add-ons to suit your needs (travel, hotel).
  • Data reporting must be improved.
Much better for event planners and hotel properties.
Cvent is well suited for planners and those they are planning with to distribute and receive RFP to a variety of locations and venues. Wonderful!

Do you think Cvent Lead Scoring delivers good value for the price?

Yes

Are you happy with Cvent Lead Scoring's feature set?

Yes

Did Cvent Lead Scoring live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Cvent Lead Scoring go as expected?

I wasn't involved with the implementation phase

Would you buy Cvent Lead Scoring again?

No

In my field, Cvent in very important to track and keep up with planners. It also allows for everything to be stored in one spot. For smaller hotels/venues right outside of bigger cities or specific destinations, it is a wonderful way to get the name out and possibly get it on a planner's radar.

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