Dun Been Helpful
Updated July 18, 2023
Dun Been Helpful
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with D&B Finance Analytics
I use D & B to determine credit for our new customers.
- Large data base with most companies listed
- Gives an accurate credit rating
- Easy to read
- I found everything i needed very easlily
- D & B is still a work in progress for us. We use the credit rating to determine if we extend credit to our customers or not.
- D & B information helps to determine the credit risk of a potential customer allowing for an overall increase in cash flow.
It helps to determine the potential time it takes for that particular customer to clear their debt.
The team can be better informed of risky businesses
Do you think D&B Finance Analytics delivers good value for the price?
Yes
Are you happy with D&B Finance Analytics's feature set?
Yes
Did D&B Finance Analytics live up to sales and marketing promises?
Yes
Did implementation of D&B Finance Analytics go as expected?
Yes
Would you buy D&B Finance Analytics again?
Yes
Evaluating D&B Finance Analytics and Competitors
- Ease of Use
I didn't have to struggle to find the information that was pertinent to me.
I wouldn't change a thing
D&B Finance Analytics Support
| Pros | Cons |
|---|---|
Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success | None |
No, we did not purchase premium support due to the cost and uncertainty of the use. I have used the support and it seems to be very useful in resolving my issues. I do not feel the need to purchase anything other than the basic support at this time. If i feel the need to in the future i will purchase it then.
When it comes to the billing, we were given the option to pay in installments and the customer support was exceptional in getting this done. She stayed on top of things until we were satisfied with the results. Anytime i had a billing question i was comfortable in reaching out and getting a quick response.