Item: SAP Sales Cloud
Rating: 7
Author: Verified User

Use Cases and Deployment Scope

We use Datahug only within the sales org here at Lyft. It addresses the business problem of forecasting and capturing deal scores.

Pros and Cons

Capturing deal score
Submitting forecast
Updating next steps

Syncing contacts in Salesforce - sometimes it does not capture a contact I am working with
There is a lag in updating activity sometimes

Return on Investment

Positive - forecasting deals

Alternatives Considered

Apollo

Other Software Used

Apollo, People.ai, Jira Service Desk

Likelihood to Recommend

In my opinion, Datahug is well suited for sales organizations - specifically sales reps and sales leadership for deal forecasting. I think it is less appropriate for monitoring activity levels.

Support Rating

I think Datahug does a good job of forecasting and I am satisfied with the functionality.

My Datahug Review

Modules Used

Overall Satisfaction with SAP Sales Cloud