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If you're a Salesforce admin, demand a copy of DemandTools!
July 06, 2020

If you're a Salesforce admin, demand a copy of DemandTools!

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Modules Used

  • MassEffect
  • MassImpact
  • Power Grid

Overall Satisfaction with DemandTools

DemandTools is used by our organization to generate spreadsheet reports and update/delete records in our Salesforce instance. It is primarily used by the CRM Administrators in the IT department who handle user cases on a day to day basis, and DemandTools is a robust tool that makes responding to these tasks easier and quicker than it would be through other tools.
  • Point and click interface.
  • Login process is easy and secure and supports Okta SSO.
  • Separation of tools means specific tasks are simple to complete.
  • Interface looks a bit out of date.
  • Separation of tools means you have to learn which tool does what.
  • Efficiency gains.
  • Ease of use.
Zoom
Although Salesforce has a mass delete option, the types of records you can delete are limited and the interface is a bit too simple. DemandTools gives you a lot more power over this process. You can even save your filter as a scenario so you don't have to recreate the query every time. It's basically an Admin tool that should be included with Salesforce.