Overall Satisfaction with Dialpad Ai Voice
We use Dialpad at my company as a replacement for landline phones. We needed a product that was modern and was able to translate the conversation in real time. We have a group of project coordinators that utilize Dialpad for 8 hours of the day and a service that handles the calls after hours, so call quality and reliability is extremely important.
- customer services responsiveness
- Modern visual layout
- simplicity and familiarity in phone calls and texting
- Voice AI accuraccy
- Plans staying consistent and not changing from signed contract
- Ringing/ call options for all devices to work more simplistically
- Translation isn't always the move accurate
- AI Voice is good for a general review of the call
- Live Ai is great when it works to drop into a call
Do you think Dialpad Ai Voice delivers good value for the price?
Yes
Are you happy with Dialpad Ai Voice's feature set?
Yes
Did Dialpad Ai Voice live up to sales and marketing promises?
No
Did implementation of Dialpad Ai Voice go as expected?
No
Would you buy Dialpad Ai Voice again?
Yes