Be Diligent! Use Diligent Boards!!
June 30, 2023

Be Diligent! Use Diligent Boards!!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Diligent Boards

We use Diligent Boards as our sole platform for our Board of Trustee meeting documents as well as a resource centre, questionnaires and resolutions.
  • Customer support is second to none
  • Ease of use
  • I currently use one click as I like the functionality of importing a word agenda and being able to link. I know there is an updated version but sometimes new is not always better! Please keep one click!
  • Safety
  • Ease of use
  • Customer service
  • Board members are more familiar now with Diligent which means time is saved.
  • Security is key and is never an issue
I would give a 15 out of 10 if I could. My contact (Patrick Sohier) is amazing as is the rest of the Diligent Customer support team. If I have any question, any issue, it is dealt with promptly and efficiently. Never have I ever contacted Diligent with a question that I didn't immediately have a response and an answer.
It has great impact. We are very comfortable using Diligent knowing that our information is secure.

Do you think Diligent Boards delivers good value for the price?

Yes

Are you happy with Diligent Boards's feature set?

Yes

Did Diligent Boards live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Diligent Boards go as expected?

I wasn't involved with the implementation phase

Would you buy Diligent Boards again?

Yes

Diligent Boards is a safe, secure means to share information. In the current environment where information is easily hacked, Diligent gives us peace of mind.