Dropbox Business Saves Everything, Including Time
February 13, 2019

Dropbox Business Saves Everything, Including Time

Daniel Ledbetter | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Dropbox Business

We use Dropbox Business to store all of our company files. This includes files accessible to all employees, files only accessible to the administrative staff, and files each employee can store for use at home. We have electronic copies of all of our records now and I am able to track changes as well as undo unwanted changes. Any files that are deleted by accident can be stored easily and there is more than enough space to store all of our files.

Pros

  • Easily restrict file access for users
  • Restore deleted files
  • Track changes and restore previous versions of files
  • Large amount of storage

Cons

  • You have to use the website to remove files from the shared company folder, even if you are an Admin
  • The default settings produce a notification every time a file is edited
  • When using mobile, the app defaults to a preview mode rather than opening the file with Word, Excel, etc.
  • It is less expensive than the previous file storage system we used. We can also downgrade the number of users and thus our payments easily.
  • The amount of time I've saved not having to reproduce files that we inadvertently saved over is hard to measure but it has been quite a bit.
  • Terminated employees can have their access to files rescinded quickly and remotely, saving me time and the potential hassle of losing files or having to restore deleted files.
SmartVault was much clunkier and didn't have the precise user permissions I needed. It also did not do much for us when a former employee downloaded a bunch of files, quit, and attempted to use those files to start a competitor. The report gave us an idea of what they had done, but we needed a forensic IT specialist to truly understand the extent of the damage. Dropbox logs everything a user does and where they log in from each time they do it.
Everything I have ever needed to do on Dropbox, within reason, has been simple. Adding or removing users, adding or removing files, etc. has all been very straightforward. Files upload quickly, the web portal is easy to navigate and the mobile app is convenient. The reports I've downloaded on usage have been fairly easy to read as well.
None of my employees have any issue install Dropbox or using it. During training, I issue a username and password and instruct the employees on how to install and navigate Dropbox. The system is so intuitive that almost no one has had any follow-up questions or issues after onboarding is complete.
If you need to store a large number of files that need to be backed up and inaccessible to some employees, but not others, Dropbox Business is great. If you don't have a lot of files and your organization is small, you probably don't need to pay for this service with its per-user pricing. If you are using very large media files, the storage space might fill up too fast compared to text files and PDFs.

Dropbox Business Feature Ratings

Versioning
10
Video files
9
Audio files
9
Document collaboration
8
Access control
10
File search
10
Device sync
10
User and role management
10
File organization
10
Device management
9
Performance
10
Reliability
10
Storage Reports
9

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