Dynatrace Automation
February 06, 2019
Dynatrace Automation
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Dynatrace
Dynatrace AI engine helps to navigate to the exact problems instead of troubleshooting a needle in the haystack. It helps to find the user sessions and what they are actually doing while having the issues. Infrastructure or network issues can be identified in one place to resolve them. This is a very powerful tool.
- Problems that show automatically instead of digging into overwhelming data.
- Session replay helps to find the exact problem which cannot be visible without that.
- Infrastructure issues can be identified in one place.
- Network issues can be identified too.
- Able to store the session replay data to view later (within 35 days).
- Integrations with different applications.
- It has a positive impact as less time is needed to resolve the issue.
- Positive as customers are happy that the issues are resolved faster.
- The ability to show the session replay to the customers and get input to resolve the issues faster.
Dynatrace has the capability to dig deep into the PurePath code to find the actual problem.