Overall Satisfaction with Dynatrace
Our current and future ecommerce platforms are enabled with Dynatrace for application debugging and insight, most importantly due to a variety of application platforms and even custom applications developed internally. It is used company-wide by our ebusiness organization.
- Level of detail digging into supported platforms.
- Problem AI & notification.
- SaaS model user interface can be difficult/confusing to navigate.
- While many plugins are available, many involve detailed tweaking to get right.
- Identifying issues before causing actual service outages.
- User experience or customer satisfaction results.
While this was a few years ago IBM Tivoli was VERY difficult to configure and install for a variety of application platforms. Each host had very specific and complicated setup, antiquated GUIs and a rough time. Dynatrace even prior to SaaS had a more general installation & setup path.
Do you think Dynatrace delivers good value for the price?
Yes
Are you happy with Dynatrace's feature set?
Yes
Did Dynatrace live up to sales and marketing promises?
Yes
Did implementation of Dynatrace go as expected?
Yes
Would you buy Dynatrace again?
Yes