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To the cloud!
October 24, 2023

To the cloud!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Emplifi Social Commerce Cloud

Use it on a daily basis to schedule content, share content calendars with key stakeholders, and analytical reports. Business problems this addresses: giving directors an overview of content and allowing them a quick glance at all time what is coming up on social.
  • Schedule content quickly and effectively
  • Provides dashboards for important KPIs that we need to report on
  • Labels to quickly find content within different campaigns
  • Link in bio - really hit or miss if these save or not. Sometimes they do and sometimes have to refresh and try again over and over again.
  • Sometimes the analytics within the native platforms (like TikTok) are really different than the analytics Emplifi Social Commerce Cloud pulls through.
Love how easy and straightforward Emplifi Social Commerce Cloud is for users. The only thing that I've had trouble with would be with labels - sometimes it's hard finding where the labels go and how to tag them all at once. Might just be a user thing though!

Do you think Emplifi Social Commerce Cloud delivers good value for the price?

Not sure

Are you happy with Emplifi Social Commerce Cloud's feature set?

Yes

Did Emplifi Social Commerce Cloud live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Emplifi Social Commerce Cloud go as expected?

I wasn't involved with the implementation phase

Would you buy Emplifi Social Commerce Cloud again?

Yes

Overall, Emplifi Social Commerce Cloud is a great do-it-all tool that keeps the world of social scheduling, posting, and reporting easy to manage. Would highly recommend to anyone looking for a tool to help their workload feel more manageable!