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EveryAction - great tool with multi-functionality.
September 28, 2023

EveryAction - great tool with multi-functionality.

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with EveryAction

I use EveryAction to send a monthly newsletter to our constituents, put together petitions, appeals, and mass emails, and track engagement. We have a large constituent database with around 150,000 active users. EveryAction allows us to effectively track and manage engagement, and quickly pull together emails as necessary. The template features are wonderful and allow us to put together email blasts in a very quick manner. We are also able to customize our branding and copy it onto each of our templates.
  • Email templates
  • Tracking engagement
  • Customer support
  • Unified engagement
  • Time saved
  • Increased fundraising
EveryAction was relatively easy to learn and understand. There are a lot of features available with EveryAction and you don't need to understand them all to be able to effectively use the software. Many employees within our organization use EveryAction with varying levels of and depths of understanding.
EveryAction has always been available when I needed it. I have never had issues with availability or functionality.
The advocacy features have been very helpful for us to quickly and efficiently pull together appeals, especially as things are rapidly developing within government agencies.

Do you think Bonterra Development + Digital delivers good value for the price?

Yes

Are you happy with Bonterra Development + Digital's feature set?

Yes

Did Bonterra Development + Digital live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Bonterra Development + Digital go as expected?

I wasn't involved with the implementation phase

Would you buy Bonterra Development + Digital again?

Yes

Our organization uses both Salesforce and EveryAction and the two programs work well together. Salesforce is our main database for maintaining donor and constituent information but does not allow us the ability to send mass emails, messages, and appeals. EveryAction is also used within our organization to put together events, a feature that SalesForces does not have.
For the nature of our work, EveryAction is a great tool. We often have to put together emails and appeals with little turnaround time, and template features and the ability to copy paste emails are very helpful. It's also great to be able to track engagement among our constituents. For example, you can open up an individual's record and check what emails they receive from our organization, if they opened them, and the date that the email was read.