Overall Satisfaction with EZ Texting
We use it to communicate with NYC building superintendents. They primarily do not use email or are not tech-friendly. This way they can reply from their provided cell phones via text for heating oil replenishment. Sometimes they get really busy and forget to check and run the risk of running out, which means no heat in the winter.
- Great instant feedback
- direct to non-email user
- new MMS feature helps get images to them
- provide me with an App for iPhone so I can send messages from there.
- Instant orders
Better for now. Twilio does tie into our CRM (Microsoft Dynamics) though natively.