Ok
March 15, 2022
Ok
Score 3 out of 10
Vetted Review
Verified User
Overall Satisfaction with EZ Texting
We send out mass texts to our patients for emergency closing and holidays closings. The problem is that a lot of our patients lose, change cell numbers and change landline numbers.
- Send out reports right after the message is sent
- Remind you to replenish your user account
- The setup for voicemail calls. I have a ticket which has been over a year ago and it still has not been fixed.
- The set up for sending out a message is a little complicated.
- It just needs to go back to the old setup.
- It has been a plus to keep our patients informed of business hours from time to time.
- We no longer use the landline phone numbers for voice mail since it has not been fixed via EZ texting.
We did receive all the information needed to get setup, but getting help from time to time is a little frustrating.
Do you think EZ Texting delivers good value for the price?
Yes
Are you happy with EZ Texting's feature set?
No
Did EZ Texting live up to sales and marketing promises?
Yes
Did implementation of EZ Texting go as expected?
No
Would you buy EZ Texting again?
No