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EZ Texting Review.
May 08, 2023

EZ Texting Review.

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with EZ Texting

We used this program for both mass text and voice messages to our existing customers. The program interface is easy to use and the setup of campaigns is very simple. The list management functionality makes managing which customers receive which message very easy. Compared to other similar software I have used, this was much more user-friendly.
  • List Management.
  • Voice message call trees.
  • Mass text with controlled sending.
  • Contact list management.
  • Decreased cost for mass texting.
  • ROI increase from customers who did not respond to phone calls.
The interface is very intuitive and easy to use.
I did not have a formal onboarding but I do not feel it was needed. The site has instructions that are more than enough to use the program for our purposes.

Do you think EZ Texting delivers good value for the price?

Yes

Are you happy with EZ Texting's feature set?

Yes

Did EZ Texting live up to sales and marketing promises?

Yes

Did implementation of EZ Texting go as expected?

Yes

Would you buy EZ Texting again?

Yes

EZ texting has a simple, intuitive format that makes it easy to use and easy to import contacts. We have had good success using it as a follow-up tool for hard-to-reach customers who do not respond to phone calls and to remind existing customers about future appointments.