Get the word out EZ Texting
March 29, 2024

Get the word out EZ Texting

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with EZ Texting

We're a housing authority. We have implemented EZ Texting to inform residents of: upcoming events, appointment reminders, service provider announcements, organizational announcements etc... We believe it will allow for us to keep them more up-to-date on any organizational updates/closures. We schedule programming with outside vendors, we will be able to provide them any updates from the providers
  • Sending out announcements and reminders
  • Allowing residents to save our "ez-tezt" number and tezt us if they're number changes
  • We can send flyers and videos to tenants about service offerings
  • I don't like that you have to pay for multiple people to access the database
  • While it's pretty user-friendly, it can always be more so
  • Allow for better customization of the sign-up forms
  • Reduction in costs due to less mailing
  • Quicker response times
  • Added engagement
It's good but could be better.
When I'm crafting a message, AI allows me to save time by not having to wordsmith as much. It also allows for different tones for different situations. I'm not to fond of all the emojis; however, there are some use cases where they may be helpful
I'm more familiar with EZ Texting than Simple Texting. Also, I think the pricing was a little more favorable

Do you think EZ Texting delivers good value for the price?

Yes

Are you happy with EZ Texting's feature set?

Yes

Did EZ Texting live up to sales and marketing promises?

Yes

Did implementation of EZ Texting go as expected?

Yes

Would you buy EZ Texting again?

Yes

It can help in a crisis situation; however, it would be more appropriate to have someone call by phone. Perhaps EZ Texting can enable a facetime like option It's very well suited to inform our residents if we have severe weather and must close. Also, if there is mechanical issues going on or any other emergency situation to notify them of what's going on