F5 Customer Engineer to Leadership Product Review
February 13, 2024

F5 Customer Engineer to Leadership Product Review

Andrea Curry | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with F5 BIG-IP

The biggest need that F5 BIG-IP addresses for us is application delivery. We use the F5 product to deliver our top apps.
  • Application delivery
  • Application security
  • Cloud delivery
  • Support used to be better and more reliable, faster, and used to have fewer transfers with the need for fewer escalations than we experience now.
  • Better upgrade support for users who are attempting to upgrade would be helpful.
  • F5 has a positive impact over applications that it delivers as compared to Netscaler, the DNS functionality has allowed us to move between datacenter in cases which reduce outages by 25% compared to competitors who do not move more.
F5 interface is better and more user friendly and the technology is just better. F5 WAF is better and easier to integrate than Imperva WAF which I have seen introduce latency.

Do you think F5 BIG-IP delivers good value for the price?

Yes

Are you happy with F5 BIG-IP's feature set?

Yes

Did F5 BIG-IP live up to sales and marketing promises?

Yes

Did implementation of F5 BIG-IP go as expected?

Yes

Would you buy F5 BIG-IP again?

Yes

F5 BIG-IP is well suited for application delivery and security. I also like F5 for DNS services. The only scenario where it is not sufficient is for alerting/management of certificates and licensing updates and status.