Using FastSpring to present a professional looking web store.
June 11, 2018

Using FastSpring to present a professional looking web store.

David Simpson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with FastSpring

FastSpring is used for all online purchases of .com Solutions software products and consulting services. FastSpring also calls my online license key generator software (an in-house developed solution).
  • Online Store Management
  • Online Payment Processing
  • Licence Key Generator API
  • FastSpring uses 2 separate GUIs for store owners. Some features work with one GUI implementation and not the other one.
  • Some other providers do provide lower credit card processing fees, compared with FastSpring. But I have been very happy dealing with FastSpring overall in terms of support and overall usability - so I am happy to continue using FastSpring. If I was selling 10x or 100x my current sales volume, I might consider a change, but I have no plans to change at the present time.
  • FastSpring has been vital to my company's online ordering process. I have seen some other companies go out of business, leaving software developers scrambling to find new payment processors. I have no worries about the stability of FastSpring, they do a great job and deserve my business.
  • FastSpring makes it possible to me to have an online and professional looking web store - without writing all of the software myself.
I have previously used PayPal - but customers complained because they thought they had to set up a PayPal account. Other customers didn't think that PayPal was as professional looking overall as FastSpring. PayPal is fine for accepting ebay auction payments, but businesses who want to pay my company expect a professional online store experience.
  • Technical support has been very responsive.
  • The overall store management and customization features implemented by FastSpring make it easy for me to update my product listings and add new products.
  • The ability to have FastSpring call my license generator at the completion of the order processing is also very important to my business.