Freshsales -- A user-friendly, versatile, and affordable CRM solution
July 24, 2019
Freshsales -- A user-friendly, versatile, and affordable CRM solution
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Freshsales
Miaa Guard is a Belgian IT company which develops unique APIs to manage and control access for millions of consumers and professionals out there. We are using the FreshWorks suite, which also includes FreshSales, which is widely being used by most of our employees (sales, marketing, customer service, etc). It helps a lot with streamlining account management and sales activities in our organization.
- Flexibility. It offers us an out of the box solution, but we can also customize it the way we find most suitable.
- User Friendliness. The UI is accessible and easy to assimilate. There are plenty of advanced features available, which makes the platform suitable for both small, medium, and large enterprises.
- Quick Reports. Good out of the box reports and customizable data queries.
- They could work on making integration easier between FreshSales and other FreshWorks products and/or other systems.
- Allowing the possibility to render customer scores and weights.
- It is less expensive than mainstream CRM tools out there, while performing equally well on main areas of business interest. It's definitely a good choice financially.