A young flexible resource for getting your teams emails organized.
April 13, 2017

A young flexible resource for getting your teams emails organized.

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Front

We use it in our sales team to organize our leads coming in from various points. We have a lot of e-submissions from various websites and this is a great way to bring them together and use Front to make sure they all get taken care of swiftly and in a very organized way.
  • Organizes complex or otherwise chaotic emails
  • Gives reports for speed of contact
  • Allows you to use multiple users and organize projects between them.
  • The exports are not great. They are hard to select and you never know what you are going to get.
  • The reports work really well for some things but not for others
  • It is pretty expensive per user.
  • Allows us to better organize incoming leads. Huge ROI there.
  • The cost per user, definitely limits the impact we actually would have wanted, had we been able to purchase more users.
  • Takes some time to get organized and stay organized.
  • Gmail
We had all our leads going to a gmail account before front. Front solved so many problems that Gmail had. It was much more user friendly for somethings and it was a much more flexible software that we were able to use to meet our needs. It also has a reporting feature that Gmail did not have. It also allows us to respond to chats.
If you need a way to organize emails, and work with them from a team setting, it is great for that. If you just have a lot of emails, it is an expensive way of organizing yourself even better. If you don't have someone who is savvy with technology to help you set it up, it may be hard to get the results what you need.

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