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G Suite is pretty sweet for a growing company with collaboration needs
November 01, 2018

G Suite is pretty sweet for a growing company with collaboration needs

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with G Suite

G Suite is used as our email and collaboration software. It is used for our entire organization which is global and under 1000 people today. We use the G Suite apps to collaborate, develop and share documents, however, we do still leverage MS Office applications for sharing externally.

  • Collaboration - there is nothing better today to collaborate and have multiple people work on a document, spreadsheet or presentation. G Suite allows multiple people to all edit the doc, track changes, comment, resolve comments, all without stepping on each other.
  • Email - most users are familiar with Gmail and G Suite is Gmail thus ensuring an easy ramp for new users. If you have Outlook resistant users you can have it connect to G Suite as an email client, but I believe its best natively.
  • Number of plug-ins for G Suite/Chrome that allows for integration and improvements (Grammerly, Seismic for sales docs, salesLoft, tracking software, etc.. all make email and other features more useful due to this community.
  • Email Groups - For example in creating groups, its a challenge to see who is in a group from email, you have to go into a separate G Suite app (groups) or expand it in the calendar app. Also, nested groups are also more complex, but this is all due to Exchange being around for so long and I expect Google to continue to accelerate the features to get to parity and beyond in this area. There are also some delays in pushing updates from some apps, which can be a little strange when you are used to instant changes with Exchange.
  • Features compared to Office - if you do advanced Spreadsheet or presentations you will find the G Suite of applications a bit lacking, but for general users its fine. However many companies that work with external vendors and customers still rely on MS Office suite for final versions.
  • Google Forms - its pretty basic compared to tools like SurveyMonkey. Very limiting, limited logic and design tools
  • Improved collaboration
  • faster time to develop documents
  • Challenged for some users who really prefer outlook, but we have tried to accommodate them as an email client.
Microsoft Exchange is a pain to manage onsite, especially if its a global company where you want responsive access globally. If you have the staff, resources and multiple data centers, then perhaps Exchange is still the way to go. Also if you need the data to stay on prem.

Office365 - Microsoft is driving most customers to this SaaS service, which is easier than Exchange on prem, and it works great for email, but the OneDrive and Office Online/collaboration is lacking compared to G Suite.
Startup/Mid-size company with limited IT staff and the need to collaborate. Easy to buy, easy to deploy and manage. The collaborate is the best especially for fast moving companies where doc changes are constant and many authors.

G1000 company with limited collaboration, just email needs with high levels of compliance/data governance and the desire to retain their own data. Financial companies, etc.. may be challenged to use off-site email services. However I do Google knows how to scale to support these large infrastructures, but admin's may be challenged to manage these larger organizations.