Our First Year with GiveSmart was awesome.
May 19, 2021

Our First Year with GiveSmart was awesome.

Terry Braun | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with GiveSmart

GiveSmart is being used throughout our school for fundraising.

Pros

  • Collecting donor information.
  • Creating organized views and reporting.
  • Offering many different ways to engage donors, donations, voting, auction, instant items, etc.

Cons

  • I interact with other organizations that use GiveSmart - sometimes becoming a user at their events conflicts with my profile as the admin of our org.
  • I'd like to customize more notifications if tickets are purchased, users are added, etc.
  • I'd like to be able to manipulate the thermometer of "champion" pages so if gifts come in offline their progress can be updated.
  • Increased our fundraising revenue in a very unique year that we could not have in-person events.
  • Helped us reach people out of state.
It is easy to use. If you do run into a difficulty the help desk is second to none. Very helpful - [immediate] attention even on the weekends. I am so thankful to have their support as we [navigated] this first year with GiveSmart.
FANTASTIC. Cannot say enough about their [immediate] response and [willingness] to help.
  1. It is easy to use.
  2. It is easy to [delegate] tasks to volunteers and other staff by customizing their profile.
  3. The ability to recieve gifts offline is essential for our less tech saavy donors.
  4. The reporting is great.
  5. Love the communications module.

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