Happy with GiveSmart
July 14, 2023

Happy with GiveSmart

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with GiveSmart

We oversee a high-end event with over a million dollars in transactions and GiveSmart has consistently helped us manage with minimal issues.

Pros

  • Highly organized
  • User friendly website
  • Creative

Cons

  • Updating the site’s graphics to look more modern
  • Limited number of site background images
  • As a backup, would like a Save button so I’m assured the edits were received
  • The ease of GiveSmart has exponentially consistently increased our year-over-year fundraising.
  • GiveSmart allowed us to manage a Livestream component so more supporters could watch from home, especially during Covid.
  • The auction is open to the public rather than paper sheets for just those in the rooms. This also allows more bids and more funds
I use Birdease for groups that have a lower budget to work with.
Minimal questions and customer service calls required.
Email replies sometimes take longer to get a reply. When I call directly, I’ve always had an agent able to assist

Do you think GiveSmart by Momentive delivers good value for the price?

Yes

Are you happy with GiveSmart by Momentive's feature set?

Yes

Did GiveSmart by Momentive live up to sales and marketing promises?

Yes

Did implementation of GiveSmart by Momentive go as expected?

Yes

Would you buy GiveSmart by Momentive again?

Yes

Overall, GiveSmart is user-friendly and worth the investment when the event needs all aspects to the program.

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