Analyzing engagement and improving product offering
October 27, 2022

Analyzing engagement and improving product offering

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Glassbox

We use Glassbox to improve our product offering and make the digital journey a lot easier and shorter for our users. We target specific users for specific products and the Glassbox visualization abilities help us determined if we are successful and what we need to do to improve product engagement
  • Product analytics
  • Interaction maps
  • Performance analytics
  • Speed for generating the reports
  • Product analytics reports
  • A/B testing
  • Interaction maps
  • Increase in product engagement
  • Increase in adoption rate and signups
Glassbox has a very good integration with multiple product and customer feedabck tools such as A/B testing and VoC

Do you think Glassbox delivers good value for the price?

Yes

Are you happy with Glassbox's feature set?

Yes

Did Glassbox live up to sales and marketing promises?

Yes

Did implementation of Glassbox go as expected?

Yes

Would you buy Glassbox again?

Yes

A/B testing and product adoption analytics are two very good features by Glassbox - we use it daily

Glassbox Feature Ratings

Product usage analytics
10
Customer experience dashboard
10
Customer journey mapping
10
AI-powered recommendations
10
Click analytics
10
Scroll maps
10
Conversion tracking
10
Goal tracking
10
Funnel Analysis
10
Session Recording and Replay
10
User Segmentation
10
Responsive Design for Web Access
10
Mobile Application
10
Dashboard / Report / Visualization Interactivity on Mobile
10
Mobile App Analytics
10