1. Home
  2. Conversation Intelligence Software
  3. Gong Reviews
  4. User Review of Gong
I couldn't do my job without Gong
March 21, 2022

I couldn't do my job without Gong

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Gong

I use Gong to tailor my conversations to the needs of the prospect, which increases close rate. I also use the back end metrics to understand things whether I'm asking enough questions and pausing enough, or what percentage of my calls have next steps and whether I brought up pricing. Gong makes it way easier for me to tweak my process and get better.
  • Automatically recording calls
  • Providing call analytics
  • Dynamic alerts that help you stay on top of deals
  • Would be great if conversations could trigger acton in Salesforce
  • Saved me tons of time by enabling me to focus on deals that will actually close
  • Increase close rate because I'm tailoring the conversation to the needs of my prospects
Really easy to use, but also very powerful!

Do you think Gong delivers good value for the price?

Yes

Are you happy with Gong's feature set?

Yes

Did Gong live up to sales and marketing promises?

Yes

Did implementation of Gong go as expected?

Yes

Would you buy Gong again?

Yes

Gong is perfect for teams that spend the majority of their time on Zoom/Google/Teams calls. It automatically joins the room and discreetly records the conversation. Teams that are focused on refining their process and constantly improving will love gone because of all the call insights it provide. Another great use case is growing teams. If you're adding a lot of reps, Gong is invaluable because the new reps can learn from other and their manager can coach them more effectively.