Google Hangouts Chat - the most versatile communication tool you'll ever need
November 01, 2021

Google Hangouts Chat - the most versatile communication tool you'll ever need

carlos ibarra | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with Google Hangouts Chat

Google chat has been a great tool for efficient communications with my team members because it features mobile and desktop apps. It is helpful to have channels of conversation between 2 or more people on the same project, as well as video calling through Google meets that's integrated directly into Google Chat - this option adds states such as when you're in meetings or busy. Google chat is a great tool for adding attachment files without having to send them as an email. Google hangouts are the most-used app in our organization. It's where we talk to each other, share files and documents with one another, or have meetings that are led by video calls using this amazing tool!
  • Improve efficiency with faster chat conversations
  • Share files quickly and easily
  • Cut down on company costs with easy-to-use, free software
  • Mobile and Desktop app
  • Google hangouts has room for improvement with its user interface.
  • A better way to create channels of specific topics
  • Bigger avatars for people i talk or work with
  • Free communication with team members and clients at no expense
  • Easy way to schedule meeting and video calls - saves time
  • Fast and easy search for documents and text messages - saves time
Google Hangouts is the better app for saving chats. With Slack, you'll need to buy a premium license and if your team reaches more than 20 members then things can get expensive. Slack may be cheaper initially but as soon as somebody adds new employees or contractors they will all have their own accounts with different pricing structures which make managing access difficult (if not impossible). That's why I recommend using Google Hangout instead- it stores everything in one place without any extra fees!

Do you think Google Chat delivers good value for the price?

Yes

Are you happy with Google Chat's feature set?

No

Did Google Chat live up to sales and marketing promises?

Yes

Did implementation of Google Chat go as expected?

No

Would you buy Google Chat again?

Yes

Google hangouts chat has a confusing user interface that is not helpful in terms of sharing files and documents. People who work within my organization prefer using another messaging app for internal communication, which allows faster ways to distribute content across different channels or topics when necessary- Google's chat lacks an easy way to share anything with anyone else on your team without switching between tabs/pages all day long! You can't just send someone some quick information like you would through email--you have too many other options available but they're buried beneath layers upon layers where stuff collect save up until its time. Google hangout is a great tool for easy video calls. It's very well suited when I want to have an in-depth discussion with my team, so we still use google hangouts at my company! Creating a chatroom or meeting has never been easier - just share the link and everyone can join from anywhere around the world no matter what browser they're using.

Google Chat Feature Ratings

Scheduling
6
Workflow Automation
3
Mobile Access
10
Search
10
Chat
9
Notifications
10
Discussions
2
Integrates with Gmail and Google Hangouts
10
Integrates with Outlook
Not Rated
Versioning
6
Video files
1
Audio files
1
Document collaboration
9
Access control
10
Advanced security features
6
Integrates with Google Drive
10
Device sync
10